Tips inside: A practical strategy for the evaluation of software tools

Method Engineering
Principles of method construction and tool support

Editors: Sjaak Brinkkemper, Kalle Lyytinen, Richard J. Welke
ISBN: 978-1-4757-5824-5 (Print) 978-0-387-35080-6 (Online)

http://link.springer.com/chapter/10.1007%2F978-0-387-35080-6_11

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Richard has worked in the Information Technology field for 25 years on a variety of platforms and lines of business.
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